The peaceful garden setting was a perfect escape, and the staff's assistance with local exploration added a personal touch. Additionally, the evening ambiance with soft music in the lounge created a lovely atmosphere.

Great location and attentive staff made my stay enjoyable. Wi-fi was spotty.

Would definitely recommend for one night

Charming garden, spacious room, perfect for unwinding after a day of exploration, with free wi-fi that made staying connected easy and a convenient 15-minute walk to Middle Huaihai Road for shopping and dining.

Everything was delightful.

The location of the hotel is fantastic. Staying in a historic setting with beautiful gardens made the atmosphere truly special. The complimentary room upgrade was a pleasant surprise, giving us extra space to relax. The hotel’s architecture blends charm with history, making it unique compared to modern high-rises. Breakfast impressed with a variety of high-quality options, including fresh juices and a selection of international dishes, though the dim sum could've been better. I appreciated the attentive service from some staff members, especially the housekeeper whose attention to detail shone through. On the downside, navigating between buildings became a hassle. needing to go to different sections to access amenities or coffee was inconvenient. The internet didn’t work consistently, which hindered work tasks, and the language barrier at the reception added frustration, making communication challenging at times.

The stunning gardens and decoration immediately caught our eyes. Enjoyed a tasty breakfast with high-quality food, which made mornings delightful. The location was perfect, as we could easily stroll to nearby shops and eateries. Our child loved exploring the beautiful surroundings.

In my wife’s opinion, the air conditioning could be better. It would be great if they provided more family-friendly activities.

It was just a smart choice for a short interlude in Shanghai with attractive and competitive value for money. The overall ambiance was nice, and the room surprisingly had a good amount of natural light. Be prepared for navigating different building areas for amenities, though.

The Intercontinental Shanghai Ruijin By Ihg, Downtown Historic Iconic Garden Hotel is a true gem. The gardens are stunning, especially with the cherry blossoms in bloom. The staff went out of their way to help and even upgraded my room to a larger, more spacious layout for free. The breakfast selection was impressive, with a variety of delicious options that catered to all tastes.

would like to stay longer

The hotel had a huge garden that's super quiet and feels like a private retreat. My room was spacious, with a comfy bed and a flat-screen TV. The breakfast included fresh pastries and quality coffee. Loved the fitness center, which had a sauna and a lovely indoor pool. Plus, the staff was attentive and really made me feel welcomed.

The stunning gardens, especially the cherry blossoms, added a tranquil charm and provided easy pathways for relaxing strolls, which made exploring the grounds effortless for seniors like myself wanting a leisurely experience.

Better air conditioning needed for comfort.

The gorgeous gardens provided a serene escape, easily accessible for leisurely strolls, enhancing the tranquil ambiance that's perfect for someone like me, seeking relaxation amidst the vibrant chaos of Shanghai.

More benches for resting throughout garden paths.